Certified Revenue Cycle Representative (CRCR) Practice Exam

Revenue cycle activities at the point-of-service exclude which of the following?

1. The monitoring of charges

2. The provision of case management and discharge planning services

3. Providing charges to the third-party payer as incurred

4. The generation of charges

The correct answer is: Providing charges to the third-party payer as incurred

In the context of revenue cycle activities at the point-of-service, options that involve immediate actions or direct patient interactions are typically included. The correct answer highlights that providing charges to the third-party payer as incurred does not occur at the point-of-service. Instead, this activity usually takes place at a later stage in the revenue cycle, after the services have been rendered and the necessary documentation has been compiled. At the point-of-service, the focus is on activities that occur during patient registration and service delivery, such as monitoring charges, generating charges, and providing case management or discharge planning services. These tasks are essential for ensuring that the service delivery aligns with what will be billed and reimbursed, but billing to third-party payers is part of the broader administrative and financial processes that follow the initial service delivery. Therefore, option C accurately reflects an activity that occurs outside the immediate point-of-service operations.