Certified Revenue Cycle Representative (CRCR) Practice Exam

Disable ads (and more) with a membership for a one time $2.99 payment

Prepare for the Certified Revenue Cycle Representative Exam. Utilize comprehensive questions and detailed explanations. Stay ahead with our tailored quizzes and achieve your certification goals!

Practice this question and more.

What is commonly expected from patients when their accounts face billing disputes?

To provide legal documentation
To continue making payments
To agree to a payment plan
To forfeit their rights to challenge the billing

The correct answer is: To continue making payments

When patients face billing disputes, they are commonly expected to continue making payments on their account. This is often a standard practice, as it allows healthcare providers to manage their cash flow while the dispute is being resolved. Continuing payments indicate that the patient acknowledges the responsibility to pay for services received, even if there are areas of contention regarding specific charges. This practice also emphasizes the importance of maintaining access to medical services; patients who stop payments might face interruptions in care or additional penalties. While dispute resolution can take time, ongoing payments are generally seen as a responsible approach that demonstrates a commitment to addressing the issue while still fulfilling financial obligations.