Certified Revenue Cycle Representative (CRCR) Practice Exam

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What is one of the typical activities required during Emergency Department registration?

  1. Pre-scheduling outpatient services

  2. Initiation of a new MPI record or patient identification

  3. Providing translation services

  4. Contacting primary care physicians

The correct answer is: Initiation of a new MPI record or patient identification

The initiation of a new Master Patient Index (MPI) record or patient identification is a crucial activity during Emergency Department registration. This process ensures accurate patient identification, which is essential for creating a medical record that reflects the patient’s history, treatments, and billing information. By establishing a new MPI record, healthcare facilities can avoid discrepancies and ensure that patient information is correctly linked to the right individual, which is particularly important in emergency situations where timely and accurate information is vital for patient care. While pre-scheduling outpatient services, providing translation services, and contacting primary care physicians are important functions within the healthcare system, they are not typically part of the Emergency Department registration process. Emergency departments often prioritize immediate care needs over administrative tasks that can be scheduled or coordinated at a later stage. Therefore, the focus during registration is on identification and record creation to facilitate quick and effective medical attention.