Certified Revenue Cycle Representative (CRCR) Practice Exam

Which of the following best describes 'discharge processing' in patient access?

1. Managing outpatient follow-ups

2. Arranging transportation for the patient

3. Coordinating patient release from a facility after treatment

4. Reviewing medical records before transfer

The correct answer is: Coordinating patient release from a facility after treatment

Discharge processing in patient access is primarily concerned with the activities involved in coordinating the patient's release from a healthcare facility after they have received treatment. This includes ensuring that all necessary paperwork is completed, any required follow-up appointments are scheduled, and that the patient has a clear understanding of their post-discharge care instructions. The focus of discharge processing is to facilitate a smooth transition for the patient back to their home or to another care setting, making sure they have everything they need for their recovery. This can involve communication with various departments within the healthcare facility, as well as any external services that may need to be arranged. While managing outpatient follow-ups, arranging transportation, and reviewing medical records can all be important aspects of patient care, they do not specifically encapsulate the comprehensive nature of discharge processing. Discharge processing is more about the entirety of the patient's transition out of a care facility rather than isolated tasks or additional services that might occur afterward.